When people hear the words “open office”, they often express concern that they’ll lose privacy and convenient access to important resources—particularly in a call center environment dealing with sensitive customer issues. To combat open office anxiety with this company’s employees, we created a bright, energizing workplace that puts people and their unique needs at the center of the design. By doing so, we helped the client enhance employee productivity and engagement, creating better customer interactions.
By minimizing private offices and dedicating that square footage to collaborative areas and open work zones, we gave people more access to the right spaces and resources for their daily activities. Additionally, we located groups with similar business functions near one another. These tactics improved efficiencies in the workflow and boosted employee satisfaction with the space.
To make it easy for people to navigate the space, we placed all the major activity hubs—the café, the training room, and a multi-purpose lounge—on one floor. In addition, we created a standard floorplan for all the main work areas, including centralized waste, copy centers, and hospitality centers, all with unique graphics to differentiate each department.
To make it easy for people to navigate the space, we placed all the major activity hubs—the café, the training room, and a multi-purpose lounge—on one floor. In addition, we created a standard floorplan for all the main work areas, including centralized waste, copy centers, and hospitality centers, all with unique graphics to differentiate each department.
By mixing bright whites with warm wood tones and vibrant neon, we created an ambiance that’s at once sophisticated and inviting. Whimsical geometric patterns create visual interest, while modern lighting and refined furniture vignettes add comfort and style. Intentional graphics and artwork reinforce the company’s mission.